Terms of service
Cpanel Accounts on very fast servers - unlimited hosting features with money back guarantee..We have been providing quaility web hosting cpanel accounts since 2006. We provide all our clients with the best customer service possible. When you need support you will be dealing directly with the owner of the company.. We provide high-performance availability through our strong, global backbone and excellent customer service, which is available 24 hours a day, 7 days a week. 99.9% uptime guarantee, and a 30-day, money-back guarantee on very fast servers hosted at the Planet in Dallas Texas
Our servers have dual Intel Xeon (Harpertown) 2.0 GHz Quad Core Processors. The servers have 8 GB of RAM and the connection speed on our servers is 100 mbps (mega bits per second). We also have instant weekly backups of your content. Our data center is The Planet located in Dallas, Texas, USA.
MymicroHost.net,agrees to provide the client web hosting for a monthly/quarterly/semi-annual/annual fee. MymicroHost.net will never require clients to advertise for MymicroHost.net on their website in any way shape or form unless agreed upon such as a non-profit organization receiving complimentary hosting. Clients are allowed to use the service for business/commercial or personal websites or content.
All services provided by MymicroHost.net,�may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States (or any other country) law is prohibited. This includes, but is not limited to: copyrighted material, material that is threatening or obscene, or material protected by trade secrets and other statue. The subscriber agrees to indemnify and hold harmless MymicroHost.net from any claims resulting from the use of the service which damages the subscriber or any other party.
Examples of Non-Acceptable Content/Use:
Pirated software, Hacking programs or archives, Warez Sites , Illegal MP3's , Spamming Software , Vip Poster , Gambling Websites , File Hosting Sites , File Hosting , Image hosting , Proxys , Nulled Scripts , Download and upload scripts such as rapidleech, rapidshare premium link generator, torrentflux, etc. , CGI Proxies (Non-CGI proxies such as Glype, Phproxy, and Zelune are allowed) Any Type Of Porn.
Limits: - The CPU usage of your account may not use over 20% - The Memory usage of your account may not use over 15%
Download and upload scripts such as rapidleech, rapidshare premium link generator, torrentflux, etc.
Background Running Programs We do not allow background-running programs. This includes any IRC related software such as bouncers and bots. In certain cases we may allow programs to run continually in the background, these are considered on a one to one basis and an extra charge will be incurred based on system resources used and operational maintenance needed.
Banned Scripts You are free to use any scripts you wish provided they do not affect the normal operations of the server and they are not mentioned specifically below. Scripts that are commonly known for causing server disruption include large cgi-based message forums, auctions, and banner exchanges. In the event a script affects normal server and/or administrative operations, MymicroHost.net reserves the right to disable the account pending client cooperation and resolution. Violation of indecency and obscenity laws can result in criminal penalties.
Intellectual Property Rights : Material accessible to you through MymicroHost.net Services may be subject to protection under the United States of America (or any other country) copyright laws, or laws protecting trademarks, trade secrets or proprietary information. Except when expressly permitted by the owner of such rights, you must not use the MymicroHost.net Service in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which you access or receive through the MymicroHost.net Network. If you use a domain name in connection with the MymicroHost.net Service or similar service, you must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.
Defamatory speech distributed over the Internet can result in civil liability for the defamer.
Refusal of Service :
MymicroHost.net reserves the right at its sole discretion to refuse or cancel service. Violation of any of MymicroHost.net Rules and Regulations could result in a warning, suspension, or possible account termination. Accounts terminated due to policy violations will not be refunded. Free domains which have been granted for customers paying annually are released to the customer at the end of there hosting period. Domains terminated due to policy violations will not be released to the customer.
Spam or Unsolicited E-Mail:
You must not use the MymicroHost.net Network, MymicroHost.net� equipment or any MymicroHost.net email address in connection with the transmission of spam, flames, mail bombs, or substantially similar, unsolicited email messages. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. This prohibition extends to the sending of unsolicited mass mailings from another service that in any way implicates the use of the MymicroHost.net Network, MymicroHost.net equipment or any MymicroHost.net email address. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. For purposes of this provision, merely making one's email address accessible to the public will not constitute a request or invitation to receive messages.
If you are found to have spammed, MymicroHost.net reserves the right to disable your domain without warning. In addition, MymicroHost.net may impose a $50 penalty for each spam policy violation. MymicroHost.net solely reserves the right to refuse or cancel service to known spammers. Lastly, MymicroHost.net reserves the right to determine what violates this policy. As such, any violation may result in cancellation of services without refund.
Any attempts to undermine, slander, libel, threaten, or cause harm to a MymicroHost.net server, customer, employee, or the company directly is strictly prohibited and is grounds for immediate termination without refund. In addition, we will pursue all attempts to the fullest extent of the law.
Customer agrees that it shall defend, indemnify, save and hold MymicroHost.net (or it's employee's/owners) harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against MymicroHost.net, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless MymicroHost.net against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with MymicroHost.net server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party and (3) copyright infringement. Customer agrees to limit the liability of MymicroHost.net to the amount paid for service.
Refund and Cancellation Policy:
For payment, MymicroHost.net, accepts Visa, MasterCard, Discover, American Express through PayPal. MymicroHost.net, invoices exclusively via e-mail. MymicroHost.net does not send out invoices via postal services.
You may cancel your account at any time and receive a full refund (excluding any setup fees or domain name registrations fees incurred) if cancelled within our thirty (30) day money-back guarantee period. To receive this refund, you may not be on a custom package of any sort. You must be on one of the pre-created packages by MymicroHost.net that is listed on our site. You may cancel for any reason.
If after thirty (30) days you wish to cancel your hosting account, you will receive no refund of any monies already paid to MymicroHost.net. However, if customer cancels fifth teen (15) days before recurring monthly billing date customer will not be billed for the next month and all payments thereafter will be cancelled with immediate effect. No refunds on ssl's, domain's.
Late Payment :
Any account whose payment status is not current as of the start of the next billing period is deemed late. Generally, customers are given a 10 day grace period after which the account is put on suspension.
You will receive a payment reminder everyday from the start of your payment due date. If after 30 days payment has not been received or we have not been contacted regarding payment, your account will be terminated without any further notice. Reactivation of closed accounts due to delinquency incurs a $15 reactivation fee as well as payment of the balance due in full. For late payments please email Webmaster@MymicroHost.net to arrange payment.
You must use only one of following methods to deliver a official written notice of cancellation: E-Mail - On receipt your account will be pending cancellation within 24 hours. Please include your Name, domain name, username, password and your reason for canceling. Cancellations made after your next billing cycle has begun will not be accepted and you will be required to complete payment. Non payment of hosting charges shall not be a from of cancellation of your account. Cancellations shall be made prior to your next billing cycle.
MymicroHost.net will not be responsible for any damages your business may suffer. MymicroHost.net, makes no warranties of any kind, expressed or implied for services we provide. MymicroHost.net disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by MymicroHost.net and its employees. MymicroHost.net makes a 99.9% Uptime guarantee. Client is responsible for keeping a backup of said accounts and sub accounts.
MymicroHost.net can accept no responsibility for any loss of data or consequences arising from this. MymicroHost.net always advises clients to back up their site data regularly for its own protection.
MymicroHost.net furthermore expects that its customers who provide hosting services (resellers) to others will ensure its customers fully comply with all applicable laws concerning the privacy of online communications and any other policy of MymicroHost.net. A customer's failure to comply with those laws will violate this policy and is subject to cancellation without notice.
If a customer provides hosting services (resellers) to others and decides to cancel their reseller hosting account with MymicroHost.net then MymicroHost.net will not be responsible for maintaining hosting for the resellers customers.
Finally, MymicroHost.net wishes to emphasize that in accepting services, customers indemnify MymicroHost.net for the violation of any law or MymicroHost.net policy, that results in loss to MymicroHost.net or the bringing of any claim against MymicroHost.net This means that if MymicroHost.net is sued because of activities of the customer that violate any law, or this policy, the customer/client/reseller will pay any damages awarded against MymicroHost.net, plus costs and reasonable legal fees.
Failure to comply with any of our terms & conditions will result in grounds for immediate account deactivation without notice.
MymicroHost.net reserves the right to change, edit, or update the policies contained in this document, along with the content on our website at any time for any reason without notice.
All accounts must be paid in full before we will activate your hosting account or domains. For the exception of a free 30 day account with domain purchase, domain fees must be paid prior to activation of your free 30 day trial time.
Reseller Limits: - The CPU usage of your account may not use over 20% - The Memory usage of your account may not use over 15%
Standard Hosting Limits: 25% cpu for 90 seconds , Combined 5% CPU & RAM over 24 hours , Maximum of 25 simultaneous MySQL connections. This limit is per cPanel. There is a 500 hourly outgoing email limit per domain on all servers. no email lists larger than 5,000 addresses. 50 concurrent database connections at one time , Apache threads to be open no longer then 999 seconds , Php upload limit of 15 megs , Max php session time of 300 seconds or less , Limits are subject to change at anytime
PHP has been configured to use the following settings on our shared servers: safe mode = off , memory_limit = 64M MAXIMUM , max_execution_time = 30 MAXIMUM , post_max_size = 64M MAXIMUM , upload_max_filesize = 64M MAXIMUM , enable_dl = Off , register_globals = On , magic_quotes_gpc = Off ,
Linux: /home/cpanel-username/public_html/ Be sure to replace "cpanel-username" with your actual cPanel user name. �The home folder is on the root of the server. Shared customers cannot access this level. �The home/username/ path is called your "home directory", which you can access via FTP or File Manager. �The home/username/public_html/ folder is where all website files are kept, called your "web root".
Inode Usage Limits :
An inode is a data structure used to keep information about a file on your hosting account. The number of inodes indicates the number of files and folders you have. This includes everything on your account, emails, files, folders, anything you store on the server. We have a 250,000 inodes limit for shared hosting customers per cPanel. The use of more than 250,000 inodes on your account may result in a warning, and then suspension if no correction is made.
You are responsible for your backups and web content. We create our own weekly backups on the shared servers, and we can restore from those. However, this is NOT a procedure you should rely on to keep your content safe. Backups made every Sunday; only the newest backups are kept. We make no guarantees about our weekly backups, and we do require a $15 fee to restore the MymicroHost backups. If you can provide your own backup file, then the fee is $10.00
If you would like to activate SSH on a cpanel hosting account, there is a one time charge of $15 per cpanel account you would like activated. Please submit a ticket for this add on. There will be a $15.00 service charge to install 3rd party ssl Certificates per domain and will require a dedicated ip for the domain. (Ded ip's available only for ssl certs)